Please do the following to change your password manually. Log onto the trading platform toolbar and select:
Tools > Options > Server Tab > click Change Password and set the master/Investor password to your preference.
This option allows you to change the Master and Investor Password; the investor password permits Read-Only access without trading.
Alternatively login to the Traders' Hub Accounts area, select the desired account and click View Details. Under the “Actions on this account” section, select the Change Password option. You will be directed to the Manage Password area, which will request that you verify your current password and enter/confirm your new password.
We recommend that you immediately change your default password as soon as you receive it. If you do not have the existing password, please contact the FXCC back office department firstname.lastname@example.org with a written request from your registered email address.